Privacy Policy
Last updated: 2026-05-06
This Privacy Policy explains how Microcement Finishes (“we”, “our”, “us”) collects, uses and shares personal information when you use this website or contact us for a microcement installation quote.
1. Who we are
Microcement Finishes is a microcement installer operating in London and Surrey. The data controller for this site is Microcement Finishes. You can reach us at [email protected] or on 02045 729150.
2. What we collect
- Information you give us — when you submit our contact form we receive your name, email, phone number and the message you write (typically project location, requirements and questions).
- Technical information — basic anonymous traffic statistics (page views, referrer, browser type) collected via our self-hosted analytics. No cross-site tracking cookies are set.
3. How we use it
We use your information to respond to enquiries, prepare quotes, schedule site visits and follow up on quoted work. We do not sell your information and we do not use it for marketing emails unless you opt in explicitly.
4. How long we keep it
Enquiry messages are kept for up to 24 months in our customer relationship system, then deleted. If a project goes ahead, project records are retained for 6 years for warranty and accounting purposes.
5. Sharing
We share information only with service providers strictly necessary to operate the business (form delivery, hosting, accounting). All providers are bound by data-processing agreements and operate in the UK or EEA.
6. Your rights
Under UK GDPR you have the right to access, correct, delete or restrict the processing of your personal information, and to lodge a complaint with the Information Commissioner's Office (ico.org.uk). To exercise any of these rights, email us at [email protected].
7. Cookies
See our Cookie Policy for details on the small number of essential cookies and analytics tools used on this site.
8. Changes
We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent revision.